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Your security is our priority

Recently the platforms of the Aqueduct and Sewage Authority (AAA) were at risk due to a cyber-attack. 

 

We are working together with the Federal Bureau of Investigation (FBI), Puerto Rico Innovation & Technology Service (PRITS), and Cybersecurity & Infrastructure Security Agency (CISA) to strengthen our cybersecurity system to prevent future attacks.

The protection of our customers' data is fundamental. The recent cyber-attack events of the AAA platform, could’ve compromised the following subscriber information:

  • First and last names 

  • Social Security Numbers 

  • Driver’s licenses 

  • Passport numbers 

  • Election cards 

  • Other personal identification

Protect yourself from possible identity theft: 

  • Request a free credit report on annualcreditreport.com 

  • Frequently monitor your credit activity

  • Request alerts on unusual activity on your credit report

  • Request at least one year of credit monitoring

  • Access IdentityTheft.gov/databreach 

  • If you discover unauthorized charges or transactions, report them immediately

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FREE CREDIT MONITORING

As a preventive measure, we will be offering credit monitoring, free of charge, to those subscribers who were affected.
 
The registration period for this service begins on April 4 until July 3, 2023, and will be available for a period of 1 year.

To request the service,

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